Frequently Asked Questions

How far in advance should I book my event?
Friday, Saturday and Sunday time slots fill up fast. To get the date and time you want, it is advisable to book your event 2 months in advance. However, we will always try to accommodate even the most immediate need with an available time slot.

 

How do I book an event?
You can request party reservations on our website or you can call us to discuss your needs so we can help you choose the perfect party plan. We require a $100, non-refundable deposit at the time of booking. This deposit is applied to the party package price.

 

Will there be any staff to supervise the kids in the play areas and party rooms?
Yes, there will be an assigned staff member who will help supervise safe play in the arenas, serve cake, food, beverages and clean up.

 

Can I bring my own food and decorations to Candyland Inflatable Party Place?

Our party packages are all inclusive. No outside food is permitted unless prior authorization is given. Sandwich, vegetable, and fruit trays for adults is permitted with authorization.  You can add additional pizza and beverages to any of our packages to accommodate these guests as well. Our party rooms are already decorated. If you are interested in a special theme for your party, you are welcome to bring themed paper products for your event.

 

How much are additional pizzas?
$12.00 for one topping.

 

Can we order additional pizza the day of the party?
The pizza order should be confirmed at least 24 hours in advance of the party.

 

When should we arrive for our party?
You should arrive approximately 10-15 minutes before your scheduled party time. We review our safety rules with everyone before the party starts. The guests will enter the play arena at your scheduled party start time.

 

Is the birthday child counted towards the total number of participants?
Yes.

 

Is there a dress code?
All children must wear socks.

 

Are adults counted towards the total number of participants?
Guardians/parents are not counted towards the total.

 

Are deposits refundable?
No.

 

What is the ‘gift’ for the birthday child?
A Candyland Inflatable Party Place backpack.

 

What is the “party favor”?

A Candyland Inflatable Party Place sports squeeze bottle with candy inside.